Find out the top 10 core skills you need to master as a billing manager and what hard skills you need to know to succeed in this job.
A Billing Manager is liable for leading and planning all billing operations, maintaining revenue by establishing, implementing and controlling the billing system as well as streamlining ongoing billing processes across multiple markets. This job is highly visible and requires a strong leader with the ability to prioritize, plan and direct the department.
Other essential responsibilities include overseeing and streamlining billing and collections processes, closing of the billing group information every end of the month, planning and implementing quality assurance for all operations, staffing discussions, and planning interviews, assisting with the implementation of a new billing system, meeting billing financial standards through providing an annual billing budget information, monitoring expenditures, implementing corrective actions as required by the company, accomplishing billing departmental objectives by measuring the billing results against the plans.
Core Skills Required to be a Billing Manager
Core skills describe a set of non-technical abilities, knowledge, and understanding that form the basis for successful participation in the workplace. Core skills enable employees to efficiently and professionally navigate the world of work and interact with others, as well as adapt and think critically to solve problems.
Core skills are often tagged onto job descriptions to find or attract employees with specific essential core values that enable the company to remain competitive, build relationships, and improve productivity.
A billing manager should master the following 10 core skills to fulfill her job properly.
Administrative Skills:
Administrative Skills are all the services related to the running of a business or keeping an office organized while supporting the efforts of the management team.
A Billing Manager must develop these skills and emphasize the administrative skills to ensure high-level responsibilities that range from planning large scale events to creating presentations and analyzing financial data are handled carefully and efficiently.
Inspiring others:
Inspiring is encouraging one to be their best in contributing to the vision of an organization where they are placed and entrusted to work.
A Billing Manager must create a culture where the staff can use their professional prowess and aspire to be the best by giving them a clear vision and purpose through decisive leadership that motivates and inspires them.
Team Building:
Team Building represents various types of activities used to enhance social relations and define roles within the different teams at the workplace.
A Billing Manager ought to provide team building activities to his team to cultivate better communication, morale, motivation, productivity and help employees know each other better as well as their strengths and weaknesses to be used in building a better workplace.
Competitiveness:
Competitiveness is the skill of being able to compete as a team or a company with other enterprises in the same line of entrepreneurship and emerging as the winner.
A Billing Manager needs creativity in setting the pace for the organization on the policies and factors that determine the level of productivity of their enterprise against their competitors leading to the growth of the business and the income.
Handling Stress:
Handling Stress is the skill to balance the requirements of the job and your abilities or available resources in performing it.
A Billing Manager needs to creatively learn how to schedule work according to the abilities of different individuals to ensure a balance that will not put an unsustainable level of pressure on the employees and cause them to accumulate work related stress.
Results Orientation:
Results Orientation is knowing and focusing on outstanding results and working hard to achieve them because they are significant.
A Billing Manager must understand and make it clear to the employees how important results are and the competitive and results driven market that the company is facing while encouraging them to remain focused on the results that every project bears without fail.
Financial Management:
Financial Management is the skill of learning how to handle accounting, finance, and organizational management through providing daily data on the operations that take place every day.
A Billing Manager ought to be highly effective in planning and organization, controlling and management of the financial resources to achieve the company's organizational objectives that are laid down to see the growth of the enterprise.
Project Management:
Project Management is structuring a to-do list for your project or company containing tasks and responsibilities as well as creating a roadmap for the execution of those duties promptly.
A Billing Manager must place emphasis on the application of the project management methodologies and principles by the staff in the daily functions and responsibilities to foster efficiently as well as create a competitive advantage in the heavily competitive business space.
Business Trend Awareness:
Business Trend Awareness is the capacity to be conscious of the changing ways in which the companies are developing in the marketplace.
A Billing Manager should have the required knowledge of new business trends that he can instigate or follow and the understanding of how they are impacting the business decisions which will eventually bring success to the employees as well as the enterprise
Technology Savvy:
Technology Savvy is the introduction of the digital technology in the workplace as a strategy to make tasks run swiftly against doing them manually.
A Billing Manager must ensure that the technology he introduces to the workplace integrated seamlessly with the workflow and empowers the users rather than complicates and damages the workflow making sure the employees are well prepared and not overwhelmed with the technology.
Hard Skills Required to be a Billing Manager
Hard skills are job-specific skill sets, or expertise, that are teachable and whose presence can be tested through exams. While core skills are more difficult to quantify and less tangible, hard skills are quantifiable and more defined.
Hard skills are usually listed on an applicant's resume to help recruiters know the applicant's qualifications for the applied position. A recruiter, therefore, needs to review the applicant's resume and education to find out if he/she has the knowledge necessary to get the job done.
A billing manager should have a good command of the following hard skills to succeed in her job.