Use this sample and step by step explanation to craft a meaningful employee performance feedback review for a production quality auditor. Find the right words with quality phrases.
A Production Quality Auditor is responsible for maintaining quality production standards by approving any incoming materials, in-process production, and complete products, recording quality results. This position works within the company as part of its internal quality control audit team.
Primary responsibilities for this post includes approving incoming materials by confirming specifications, rejecting and returning unacceptable materials and conducting visual and measurement tests, approving in-process production by confirming specifications, communicating repaired adjustments to the production supervisor, documenting inspection results by completing reports and logs, inputting data into quality database, approving finished products by confirming specifications, ensuring production complies with the set organization's rules and regulations.
Employee Performance Review Sample | |
|---|---|
| Employee's Name: | Title: |
| Review Period: __/__/__ to __/__/__ | Employee SSN: |
| Work Location: | Supervisor's Name: |
Instructions |
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Rating Meaning | |
| The employee fails to perform the most important aspects of the job satisfactorily. Requires close guidance to carry out routine jobs. He/she needs significant improvement in all areas. Meetings should be held between the employee and the supervisor to discuss performance deficiencies. | 1 |
| Employee routinely meets and exceeds expectations in all areas of responsibility. Produces high-quality work that at times exceeds expectations. Consistently meets the most critical annual goals. Occasionally produces timely and accurate results. | 2 |
| The employee consistently and significantly exceeds the communicated expectations by producing exceptionally high-quality work. He/she demonstrates exceptional knowledge of his/her duties and is highly recognized by others as an authority in his/her area of work. | 3 |
Supervisor's Feedback | ||
Skill | Comments | Rating |
|---|---|---|
| VERBAL COMMUNICATION: Verbal Communication is the use of tones and language to relay a message; it aids as a vehicle for expressing ideas, concepts and it, is critical to the daily running of the business. | Does not talk with great confidence and composure and trembles excessively. Maintains a boring conversation by asking close-ended questions that only require one-word answers. | 1 |
| PHONE SKILLS: Phone Skills are useful to present a professional company image through the telephone to the customers while making them feel well informed and appreciated without necessarily seeing their faces. | Knows how to put the other person on hold and professionally unholds them. Maintains a cool head whenever the person on the line seems arrogant and uncontrollable. | 2 |
| ADMINISTRATIVE SKILLS: Administrative Skills are all the services related to the running of a business or keeping an office organized while supporting the efforts of the management team. | Does not know how to give feedback and is always ready to criticize those he/she leads. Has poor customer service experience and finds it difficult to make visitors feel relaxed and comfortable. | 1 |
| KNOWLEDGE OF JOB: Knowledge of Job is essential to every employee who needs to have a clear understanding of how their jobs fit into the overall organization to eliminate carelessness and laxity. | Is always late to work, functions, and meetings and takes a day off when a major or important event is taking place at work Is not willing to share one's skills and knowledge with colleagues or team members | 1 |
| DECISION MAKING: Decision Making is the art of making choices by identifying a decision, gathering information and assessing alternative resolutions before settling on one. | Evaluates the risk associated with each suggested alternative before making a decision or coming to a conclusion Creates a constructive environment to explore the situation at hand and weigh up one's own options | 2 |
| LEADERSHIP SKILLS: Leadership Skills are soft skills that assist leaders in positively interacting with employees or team members to make the workplace a great place. | Sets very high expectations that challenge the team to think creatively outside the box Organizes directs and guides the subordinates to a rewarding finish line | 2 |
| CREATIVITY: Creativity is the skill of turning new and imaginative ideas into reality through the ability to perceive the world in new ways, find hidden patterns, make connections between unrelated phenomena and generate solutions. | Very rigid with the old ideas refusing to give them for new solutions Unwilling to change thinking style regardless of recent questionable decisions | 1 |
| PROJECT AND GOAL FOCUS: Project and Goal Focus is setting your mind and heart on things that matter and add value to your life against those things that add no value at all or of little value. | Underestimates completion time for the goals thus gets frustrated when things take more time to achieve than expected Does not identify the next action for each goal thus fails to initiate or maintain the required momentum | 1 |
| QUALITY MANAGEMENT: Quality Management is the management approach to the long-term success through customer satisfaction that directly involves the employees in the continual improvement of the daily tasks. | Allows oneself to be distracted when performing a task that needs full concentration thus produces substandard work Does not communicate to project team members exactly what is required of a certain project or the quality standards they should meet | 1 |
| BUSINESS ETIQUETTE: Business Etiquette is a basic framework of rules set by companies to ensure and allow you to understand the way you should conduct yourself in the professional world. | Does not call back on time, hardly responds to all messages, and sends a thank-you note selectively Remains seated when being introduced to new people and when shaking hands | 1 |
Self Evaluation | |
Self Evaluation Question | Employee Comments |
|---|---|
| VERBAL COMMUNICATION: Who is the greatest orator that you admire and why do you admire them? Do you give people ample time to talk before you state your point or views? | [employee comments] |
| PHONE SKILLS: How do you handle irate and upset callers during a phone conversation? How well do you close conversations and do you feel you leave the callers in a satisfied position? | [employee comments] |
| ADMINISTRATIVE SKILLS: How well do you encourage your employees to be the best they can be and to trust in their abilities? Give an instance of any administrative blunder you have ever made and how did you resolve it? | [employee comments] |
| KNOWLEDGE OF JOB: In your opinion, do you think knowledge of your area of responsibility had benefited your company in any way? If yes, how? What is the most difficult and challenging thing about your job? How do you handle it? | [employee comments] |
| DECISION MAKING: Can you describe a time when you have had to postpone a project because you did not have the right information to come to a good decision? What is one of the most difficult decisions you have made in the last six months? What made it difficult and how did you go about it? | [employee comments] |
| LEADERSHIP SKILLS: Do you offer concern and assistance for poorly performing employees? Is the company's interest the center of your interest as you work? | [employee comments] |
| CREATIVITY: Do you understand how critical, creative thinking skills are to an organization? Are you stuck to old methods that do not solve today's problems? | [employee comments] |
| PROJECT AND GOAL FOCUS: How do you communicate your goals to other members of the team? Give an example Describe a time when you have missed an important project deadline due to poor planning. What did you do? | [employee comments] |
| QUALITY MANAGEMENT: Describe a specific time when you have had to deal with a team member who constantly produced substandard work. How did you go about it? Describe a time when you had to deal with an angry client because you had delivered a poor quality product. How did you handle the situation? | [employee comments] |
| BUSINESS ETIQUETTE: Do you prepare for meetings early enough and keep a schedule of upcoming meetings? What would you like to improve about yourself in order to be more pleasant to work with? | [employee comments] |
Summary |
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Sections 1-4: To be completed by the supervisor Section 5: To be completed by the employee |
1. Exceeds Job Related Expectations |
2. Areas to improve |
3. Goals completed since last performance feedback |
4. Goals for next period |
5. Employee comments |
Signatures | |
| I acknowledge that I discussed this performance feedback with my supervisor. My signature does not mean that I agree or disagree with this appraisal. | |
| Employee: | Date: |
| Supervisor: | Date: |
| Human Resources: | Date: |