Use this step by step explanation to craft a good employee performance feedback review for a payroll auditor. Find the right words with quality phrases.
A Payroll Auditor is liable for conducting analysis for the cause to identify systematic problems that are either organizational, processes and systems. This position requires excellent skills in spreadsheet compiling with good writing and presentation skills.
Primary responsibilities include inspecting a sample of the approved documents for completeness, ensuring all the payroll activities are carried out within the rules and regulations, recording results of audit and presenting the results to the program manager, performing analysis on data from the online tracking system, identifying systematic issues within the systems, compiling metrics reports from monitoring system, tracking accomplishments, reporting out on goals and requirements for participation as a matrix member.
Employee Performance Review Sample | |
|---|---|
| Employee's Name: | Title: |
| Review Period: __/__/__ to __/__/__ | Employee SSN: |
| Work Location: | Supervisor's Name: |
Instructions |
|
Rating Meaning | |
| The employee fails to perform the most important aspects of the job satisfactorily. Requires close guidance to carry out routine jobs. He/she needs significant improvement in all areas. Meetings should be held between the employee and the supervisor to discuss performance deficiencies. | 1 |
| Employee routinely meets and exceeds expectations in all areas of responsibility. Produces high-quality work that at times exceeds expectations. Consistently meets the most critical annual goals. Occasionally produces timely and accurate results. | 2 |
| The employee consistently and significantly exceeds the communicated expectations by producing exceptionally high-quality work. He/she demonstrates exceptional knowledge of his/her duties and is highly recognized by others as an authority in his/her area of work. | 3 |
Supervisor's Feedback | ||
Skill | Comments | Rating |
|---|---|---|
| PHONE SKILLS: Phone Skills are useful to present a professional company image through the telephone to the customers while making them feel well informed and appreciated without necessarily seeing their faces. | Jots down key points whenever there is need to write them down for reference purposes. Ensures to do callbacks to give responses and feedback if promised to do so earlier. | 2 |
| ADMINISTRATIVE SKILLS: Administrative Skills are all the services related to the running of a business or keeping an office organized while supporting the efforts of the management team. | Encourages and promotes innovation, teamwork, and inclusiveness amongst the employees. Demonstrates a good ability to cope very well when under high pressure. | 2 |
| DEVELOPING OTHERS: Developing others is an unremitting process that focuses on the broader, longer-term growth of individuals to nurture them to their potential and promote future development. | Helps others determine their personal goals and work on them seriously Devises new plans to help out often with severe challenges | 2 |
| LEADERSHIP SKILLS: Leadership Skills are soft skills that assist leaders in positively interacting with employees or team members to make the workplace a great place. | Sets very high expectations that challenge the team to think creatively outside the box Precisely acknowledges the success of employees and recognize their contributions | 2 |
| CREATIVITY: Creativity is the skill of turning new and imaginative ideas into reality through the ability to perceive the world in new ways, find hidden patterns, make connections between unrelated phenomena and generate solutions. | Crafts viable and inventive solutions required during a crisis season Shows ability to give required solutions for any presented problem | 2 |
| COMPETITIVENESS: Competitiveness is the skill of being able to compete as a team or a company with other enterprises in the same line of entrepreneurship and emerging as the winner. | Joins associations with like-minded professionals to help create relationships that can help tap new, exciting ideas into the business Builds an "I can do better" mentality and always works hard to proof that fact | 2 |
| HANDLING STRESS: Handling Stress is the skill to balance the requirements of the job and your abilities or available resources in performing it. | Accepts help from trusted friends and family members in order to improve one's ability to manage stress Takes time to organize one's desk in order to ease the sense of losing control that comes from too much clutter | 2 |
| PRACTICAL THINKING: Practical Thinking is the skill to think creatively about projects or work that requires your full attention to be completed and to bring great results. | Takes the time to learn at least one more language in order to introduce oneself to new methods of thinking Takes the time to differentiate good sources of information from the bad ones in order to get the right information | 2 |
| QUALITY MANAGEMENT: Quality Management is the management approach to the long-term success through customer satisfaction that directly involves the employees in the continual improvement of the daily tasks. | Audits the work of other employees in order to ensure that the right procedures or steps are being followed Keeps a quality chart in order to identify the biggest quality issues as well as areas with the most quality problems | 2 |
| CUSTOMER SERVICE: Customer Service is the ability to cater for the needs of the client by providing excellent customer service without compromise. | Takes part in redefining customer service process to meet the ever-changing needs of customers Explains reasons for delays if it takes more time to find a solution | 2 |
Self Evaluation | |
Self Evaluation Question | Employee Comments |
|---|---|
| PHONE SKILLS: Give an instance you were called by an irate caller and explain how you handled it? What is the best solution you have ever given to someone over the phone and was the caller satisfied? | [employee comments] |
| ADMINISTRATIVE SKILLS: Being in a leadership role, do you feel you influence those around you positively? How conversant are you with the technology while dispensing your administrative roles? | [employee comments] |
| DEVELOPING OTHERS: Are you reliable to train and coach the employees to produce a better workforce? Do you delight in developing others? capability and making them better? | [employee comments] |
| LEADERSHIP SKILLS: Do you lead others where you are not willing to go? Are you willing to learn new trends to equip you as a better leader? | [employee comments] |
| CREATIVITY: Are there better methods you know of that can make the company more profitable? Do you believe you have now the experience to make better decisions in situations where you've done wrong ones? | [employee comments] |
| COMPETITIVENESS: What is one thing you would like to improve about yourself in order to be more competitive at work? Are there situations where you made periodic mistakes while trying to learn something new? | [employee comments] |
| HANDLING STRESS: Can you give examples of some of the things you have done to prevent a situation from becoming too stressful for you to handle? What ways do you use to identify your stress triggers? What do you do to make sure that the same stressful situation does not reappear? | [employee comments] |
| PRACTICAL THINKING: Describe a situation that required you to think practically at work. What steps did you take to accomplish this? Describe a project that was successful because of your ability to think practically. What was your role? | [employee comments] |
| QUALITY MANAGEMENT: How have you helped your team members produce quality work? How has this improved the overall productivity of the team? What systems have you used to manage information and improve quality effectively? Would you recommend these systems to other companies? | [employee comments] |
| CUSTOMER SERVICE: How do you respond to customers who make unrealistic demands? What efforts are you making to redefine customer service processes to meet the ever-changing needs of customers? | [employee comments] |
Summary |
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Sections 1-4: To be completed by the supervisor Section 5: To be completed by the employee |
1. Exceeds Job Related Expectations |
2. Areas to improve |
3. Goals completed since last performance feedback |
4. Goals for next period |
5. Employee comments |
Signatures | |
| I acknowledge that I discussed this performance feedback with my supervisor. My signature does not mean that I agree or disagree with this appraisal. | |
| Employee: | Date: |
| Supervisor: | Date: |
| Human Resources: | Date: |