Find out the top 10 core skills you need to master as a quality assurance director and what hard skills you need to know to succeed in this job.
The Quality Assurance Director is responsible for assuring quality processes and products through establishing and enforcing quality standards, testing materials and products.
Other important responsibilities include developing standards, for the disposition of the finished product by devising evaluation tests, methods and procedures, establishing raw material standards by studying manufacturing and engineering requirements, maintaining product quality by enforcing quality assurance policies and procedures as well as all the government requirements, creating the product quality documentation system by writing and updating quality assurance procedures, contributing effort to the team by accomplishing related results as required, maintaining quality assurance staff jobs results by coaching, counselling and disciplining employees.
Core Skills Required to be a Quality Assurance Director
Core skills describe a set of non-technical abilities, knowledge, and understanding that form the basis for successful participation in the workplace. Core skills enable employees to efficiently and professionally navigate the world of work and interact with others, as well as adapt and think critically to solve problems.
Core skills are often tagged onto job descriptions to find or attract employees with specific essential core values that enable the company to remain competitive, build relationships, and improve productivity.
A quality assurance director should master the following 10 core skills to fulfill her job properly.
Written Communication involves the interaction that makes use of the written word with precision and logic making it the very common form of business communication.
A Quality Assurance Director must necessarily learn and stay updated on effective written communication skills that involve the construction of a logical argument, note taking, editing and summarizing as well as incorporating new ways of writing presentations.
Knowledge of Company Processes:
Knowledge of Company Processes is the in-depth understanding of a collection of related, structured activities that serve a particular goal for a group of customers or clients who are valuable to the enterprise.
A Quality Assurance Director ought to maintain consistency across the daily processed while keeping a keen eye on the overall plan of the organization by ensuring the company processes are performed and followed.
Decision Making is the art of making choices by identifying a decision, gathering information and assessing alternative resolutions before settling on one.
A Quality Assurance Director cannot afford to make poor decisions, that's why he ought to develop a systematic approach to decision making that allows him to make every decision with skill, confidence, and wisdom producing a final choice of competence in the workplace.
Giving Feedback is one of the most powerful tools to develop employees and improve performance through honest feedback of the work done best and areas that need improvement.
A Quality Assurance Director should be skilled in giving out both praise and criticism in a wise way to occasionally show workers where they need to improve and providing them with an observer's insight into the progress of their performance.
Management Skills are also known as leadership skills and involve planning, decision making, delegation, time management and time management to ensure optimum organization in focus and the technical of how and why of accomplishing tasks.
A Quality Assurance Director must understand the business organization, finance, and communication as well as the market and the relevant technologies used to help manage everyone as they work together in a group.
Leadership Skills are soft skills that assist leaders in positively interacting with employees or team members to make the workplace a great place.
A Quality Assurance Director must be able to lead effectively by learning how to deal with all types of people in a way that motivates, enthuse and build respect in a bid to understand and develop his leadership skills.
Personal Relationships is the relationship between individuals who have or have had a continuing relationship of any nature either professional or informal.
A Quality Assurance Director reserves the right to take prompt action if an actual or potential conflict of interest arises concerning individuals who engage in a personal relationship that may affect terms and conditions of employment and he should not also date a subordinate.
Project and Goal Focus:
Project and Goal Focus is setting your mind and heart on things that matter and add value to your life against those things that add no value at all or of little value.
A Quality Assurance Director ought to learn of early hiccups that may cause distraction and get to motivate the employees early enough to see the projects completed promptly and in good condition.
Seeing Potential Problems:
Seeing Potential Problems is the ability to structure the current situations and identify developments that could cause problems in the future.
A Quality Assurance Director needs to see potential problems before they occur and work to stop them early enough, he also has to stay ahead of the flow not to be caught you by upcoming issues that could be easily prevented if they were noted soon enough.
Managing Details is the skill of paying close attention to details of every element of your job performance to ensure nothing is overlooked.
A Quality Assurance Director should be keen to handle every detail using strategic planning and organizational techniques that make it easy to keep track of everything that is happening in the organization consistently desiring to improve their knowledge and skills.
Hard Skills Required to be a Quality Assurance Director
Hard skills are job-specific skill sets, or expertise, that are teachable and whose presence can be tested through exams. While core skills are more difficult to quantify and less tangible, hard skills are quantifiable and more defined.
Hard skills are usually listed on an applicant's resume to help recruiters know the applicant's qualifications for the applied position. A recruiter, therefore, needs to review the applicant's resume and education to find out if he/she has the knowledge necessary to get the job done.
A quality assurance director should have a good command of the following hard skills to succeed in her job.