Process Improvement: Use these sample phrases to craft meaningful performance evaluations, drive change and motivate your workforce.

Process Improvement is the creation of new processes or improving the existing ones that will work and take your corporation to the next level.

Process Improvement: Exceeds Expectations Phrases

  • Starts all process improvement efforts with clear objectives and always identifies processes that fall within the context of business goals
  • Excels at mapping processes and is an expert at using business process models and flow charts to capture complex scenarios
  • Excels at identifying points at which improvements can be made by simulating processes and observing the processes in action
  • Demonstrates exceptional ability to capture the perspectives of customers so as to meet their expectations and retain them
  • Integrates parallel processing techniques to ensure that related processes can run simultaneously to improve efficiency
  • Eliminates steps that do not add value to a process and optimizes the steps that add value to a process
  • Generates new perspectives and ideas that improve processes and hosts ideation sessions with key team members to generate more ideas
  • Sets measurable benchmarks for tracking processes and uses the recorded data to set standards of completing future processes
  • Possesses the best insight into the root cause of errors in processes and is always able to correct any errors
  • Allocates resources with intelligence and efficiency to make processes work better and spend less on them

Process Improvement: Meets Expectations Phrases

  • Puts more effort in monitoring processes to check for bottlenecks
  • Gathers knowledge to assist in modeling a process to make it work as expected
  • Encourages automation of manual processes to enhance efficiency and accuracy
  • Demonstrates willingness to learn new procedures and encourages others to undergo training on new procedures
  • Attends think tank and ideation sessions to learn more ideas on improving processes
  • Uses existing benchmarks to complete processes in accordance with the already set standards
  • Uses existing survey results to assess the impact of ongoing process improvement efforts
  • Encourages parallel processing of related processes to improve process efficiency
  • Recommends resources to be allocated wisely to make processes work better and spends less on them
  • Makes effort to understand the cause of errors in processes and puts enough effort to correct the errors

Process Improvement: Needs Improvement Phrases

  • Does not bother to implement parallel processing aimed at improving efficiency of processes
  • Ignores the perspectives of customers and vendors and thereby fails to meet their expectations
  • Fails to eliminate steps that do not add value to a process and hardly optimizes the steps that add value
  • Hardly knows the root cause of errors in processes and is always unable to correct existing problems
  • Hardly sets any objectives when initiating process improvement efforts and most efforts end up being fruitless
  • Rarely attends think tank and ideation sessions that can assist in learning more ideas that can improve processes
  • Ignores benchmarks and fails to complete processes in accordance with the already set standards
  • Fails to map existing processes and does not utilize existing business process models when attempting to capture complex scenarios
  • Does not demonstrate willingness to learn new procedures and hardly encourages others to undergo training on new procedures
  • Does not bother to identify points at which improvements can be made

Process Improvement: Self Evaluation Questions

  • What efforts are you making to implement parallel processing of related processes?
  • Which techniques are you employing to identify bottlenecks in processes and the points at which improvements can be made?
  • How often do you encourage colleagues to undergo training on new procedures?
  • What efforts are you making to learn more about new procedures?
  • Is there any time you failed to set objectives when initiating process improvement efforts? How did you correct the mistake?
  • Have you ever failed to map existing processes and how did you correct the mistake?
  • How often do you use existing benchmarks to complete processes in accordance with the set standards?
  • How often do you attend think tank and ideation sessions to learn new ideas on improving processes?
  • What efforts are you making to improve your ability to detect the root cause of errors in processes?
  • How often do you eliminate steps that are of no value in a process?

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