Evaluation of employee performance is essential in ensuring that employees perform as expected. It is advisable to let employees know what is expected of them and how to do it so they can work towards achieving that, which you can do using an employee performance evaluation rubric. The evaluation rubric provides scoring guidelines and the criteria used in assessing employees. The rubric should have an assessment criterion for each competency that an employee needs to have. Below is a sample evaluation rubric.


Outstanding. Surpasses the set performance goals at all times.

Meets expectations. Surpasses the set performance goals often.

Needs improvement. Sometimes does not meet the set performance goals, has many errors and submits late.

Failed to meet expectations. Hardly does the required tasks and does not meet performance goals.


Outstanding. Communicates professionally on matters concerning the job. Seeks clarification on tasks and has excellent written and oral communication skills.

Meets expectations. Communicates in a professional manner though with a bit of prompting. Seeks clarification on tasks and has good oral and written communication skills.

Needs improvement. Require occasional prompting to communicate. Seeks job clarification sometimes. The verbal and written communication needs to be reworked.

Failed to meet expectations. Needs a lot of prompting to communicate. Does not seek clarification on tasks. Has improper communication skills.


Outstanding. Is exceptionally good at guiding, training, motivating, and evaluating employees.

Meets expectations. Is good at guiding, training, motivating and evaluating employees.

Needs improvement. Is fair at guiding, training, motivating, and evaluating employees.

Failed to meet expectations. Fails to guide, train, motivate, and evaluate employees as required.

Work related Interpersonal skills

Outstanding. Provides clear, positive and courteous communication and clear expectations.

Meets expectations. Provides clear, positive and courteous communication and clear expectations with little prompting. Discusses in a respectful manner.

Needs improvement. Needs regular reminding but provides clear, positive and courteous communication. Discussions tend to be tense with no resolves.

Failed to meet expectations. Has unclear and negative communication with argumentative discussions.


Outstanding. Is proactive, self-starter who meets deadlines. Communicates with the supervisor on job responsibilities.

Meets expectations. Completes his tasks and communicates about his duties to the supervisor.

Needs improvement. Has problems completing tasks and needs feedback to perform required duties.

Failed to meet expectations. Does not complete tasks and needs constant feedback to perform duties.

Attendance and punctuality.

Outstanding. Adheres to daily schedules, breaks, and meetings. Notifies the manager if the schedule adjusts and makes arrangements in case of absence. Only absent due to emergencies.

Meets expectations. Occasionally absent, adheres to work schedule and gives notification in case of absence.

Needs improvement. Frequently absent and late. Fails to adhere to the daily schedule.

Failed to meet expectations. Excessively absent and late. Does not adhere to the work schedule.

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