Create a restaurant employee evaluation form

Employee evaluation is carried out in every type of business. All companies are imperative and retaining the best employees is critical. A restaurant is one kind of business that requires top notch services to keep the customers coming back. In such a setup, staff may tend to feel intimidated by the high number of people they attend to daily. Some employees give it their level best while others just laze around the restaurant. The only way to tell apart the good and the bad team is by carrying out a performance evaluation.


An example of a restaurant employee evaluation

Evaluation rating scale
5-outstanding
4-very satisfactory
3-satisfactory
2-needs improvement
1-unsatisfactory
N/A -not applicable

Evaluation Areas:

Guidelines Knowledge
Menu pricing and knowledge [1,2,3,4,5,n/a]
Food presentation and garnishing [1,2,3,4,5, n/a]
Basic understanding of how the food is prepared [1,2,3,4,5,n/a]
Ability to identify menu items [1,2,3,4,5,n/a]

Communication skills
Ability to explain the menu without being mechanical [1,2,3,4,5,n/a]
Ability to express yourself clearly to be easily understood [1,2,3,4,5,n/a]
Ability to listen carefully and understand what's needed [1,2,3,4,5,n/a]
ability to respond to difficult situations without being forceful [1,2,3,4,5,n/a]

Personal and social attributes
Has a strong poise and self-confidence appropriate for the position [1,2,3,4,5,n/a]
Highly cooperative and willing to work with others [1,2,3,4,5,n/a]
Has a good judgment that allows him to act reasonable in every situation 1,2,3,4,5,n/a]
Always appropriately dressed and groomed to enhance your appearance [1,2,3,4,5,n/a]
Easily adaptable to new situations and environments [1,2,3,4,5,n/a]
High personal hygiene standards [1,2,3,4,5,n/a]
Always considers and respects others [1,2,3,4,5,n/a]

Work quality and habits
Checks every day at the start of service for any update of the day's menu [1,2,3,4,5,n/a]
Prepares and readies the service area early enough [1,2,3,4,5,n/a]
Works diligently and consistently [1,2,3,4,5,n/a]
Maintains a clean working area [1,2,3,4,5,n/a]
Completes assigned duties in good time [1,2,3,4,5,n/a]
Follows guidelines without being forced to and has enough physical energy [1,2,3,4,5,n/a]
Knows how to take pressure easy by working well [1,2,3,4,5,n/a]

Ability and work skills
Ability to serve sections with minimal steps [1,2,3,4,5,n/a]
Highly effective in completing all customer requests [1,2,3,4,5,n/a]
Able to meet high quality standards [1,2,3,4,5,n/a]
Able to do a good volume of work with a few errors [1,2,3,4,5,n/a]

Sanitation and dressing:
Always complies with the sanitation procedures as expected by the Health Department [1,2,3,4,5,n/a]
Always wears protective clothing appropriate for safe performance of the job [1,2,3,4,5,n/a]
Employee's strengths [...]
Areas to Improve on [...]
Comments [...]
Employee's signature [...] Date [...]
Evaluator's signature [...] Date [...]

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