Employee engagement surveys are a excellent way to know the perceptions of employees towards the company and their jobs. However, having the cooperation of employees when undertaking the process is critical in ensuring it is successful. That is why there should be prior communication to the top management and to the employee before the survey takes place.

Employee engagement survey communication is the process of alerting the management and the employees of an impending review, maintaining communication during and after the process. This helps to prepare them, ensure their cooperation and reduce resistance.

The survey seeks to establish about the contentment of the employees with their firm. Some of the common questions include ?Do you get enough recognition at work??, ?Does your manager care about you as an individual?? and many others. However, the questions can differ depending on the organization among other factors. Nonetheless, the bottom line is to deduce whether employees are committed to their roles and the company. It should be known that while the survey is conducted to improve workers? conditions, it also helps the organization a great deal.

Communication about employee engagement survey

Before the survey is conducted, the first communication should be to the executives and managers. These can then convey the information to the other employees. This way, everyone understands the intentions of the survey and his or her individual roles, to ensure it becomes a success. This enhances response rate and willingness to take action on the results. You should also build a positive attitude by harnessing trust and good communication. Note that communication should take place before the questionnaires are dispatched.

The employees should know the benefits of conducting the survey. Make sure you outline the logistics, associated with the entire procedure such as the date the review starts, its deadline, its aim, when results will be out and guarantee of anonymity. It is also important for the top leaders to understand their individual roles in ensuring that the survey is successful in the end.

Communication is also necessary during and after the survey. When it is ongoing, you can communicate to managers about the response and time remaining. If the response is inadequate, you can request supervisors or managers to remind their staff about filing the questionnaire. The outcome of the survey and improvement steps that need to be taken should be shared with the employees.

Communication is essential while conducting an employee engagement survey. It ensures that people willingly take part in it and provide the right response.

 

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