The need for training arises to bridge the gap when the actual performance by employees is below what is expected. There are various ways of determining if the employees need additional training such as observation by managers, complaints from customers, employee interviews and training needs survey. The survey establishes areas that employees feel they need additional training so that they can be effective in fulfilling their duties. By conducting an employee training survey, the company ensures that the training provided is in areas that employees feel they need it and to the right individuals.

An employee training needs survey contains questions in multiple choice or open-ended, that employees answer. The feedback helps to know the kind of training required and by which employees.

Training needs survey template

From the areas listed below, which would you like to see additional training?

  • Presentation skills
  • Customer service
  • Project management
  • Supervisor skills
  • Workplace ethics
  • Stress management
  • Hiring and recruitment procedures

Which technological areas would you like to learn?

  • Email
  • Word processing
  • Database
  • Spreadsheets
  • Presentation
  • Operating windows 8
  • Google documents
  • HTML

Which informal learning method do you prefer?

  • When working with experienced colleagues
  • Learning on the job
  • Working as a team
  • Liaising with those doing similar work

What time is convenient for you to join training sessions

  • Morning
  • Mid morning
  • Lunch time
  • Afternoon
  • Evening

How much time per day can you be available for training:

  • 30 minutes
  • 1 hour
  • 1 ½ hours
  • 2 hours

Select day(s) that you can participate in the training

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Which training method do you prefer?

  • Online training
  • Webinar presentations
  • One on one sessions
  • Distance education at your pace
  • Classroom training
  • Video conferencing
  • A mixture of classroom training and distance learning.

What is your job level?

  • Secretary
  • Clerk
  • Supervisor
  • Manager

Which department do you work in?

  • Sales
  • Accounting
  • Manufacturing
  • Administration
  • Research

What duration have you been at this company?

  • Less than one year
  • 1 -3 years
  • 4 years
  • 5-10 years
  • 11 and above

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