Assertiveness: Use these examples for setting employee performance goals. Help your employees master this skill with 5 fresh ideas that drive change.

Assertiveness is the inclination to stand up for your rights or other people's rights in a calm and concrete way without being aggressive or accepting a wrong.

Assertiveness: Set Goals for your Employees. Here are some examples:

  • Learn to maintain self-control when angry, since responding in a similar angry manner will do little to discourage aggression
  • Acknowledge other people's rights and remember that everyone has a right to exercise own emotions including anger
  • Avoid any form of argument or defensiveness and try as much as possible to maintain calm
  • Feel free to express feelings and desires and encourage others to do the same
  • Give others a chance to air their views and ideas on how different things should be done
  • Learn good listening and speaking skills in order to communicate effectively with other employees
  • Explore alternative solutions to problems and look for ways to prevent them in future
  • Develop new methods on how to initiate and maintain healthy relationship with colleagues at work
  • Constantly remember that every employee deserves to be treated with respect and dignity at all times
  • Learn new ways to handle stress and stop feeling threatened or victimized when things don't go as expected

Assertiveness: Improve and master this core skill with these ideas

  • Speak up whenever appropriate - Being assertive is to speak up when necessary for the right reasons. It is not "butting in" to conversations that you are not part of or talking just for the sake of doing it. It only means voicing your concerns or opinions when you have to and delivering your ideas in a way that respects others. Speaking up should always e done firmly and confidently but without coming out as pushy or commandeering. Using short comments that are straight to the point allows your confidence for speaking up to grow.
  • Stop apologizing for constructive and fair comments - lacking assertiveness leads you to apologize for all the time for making a comment even if the comment was valuable or justified. Helpful comments are meant to improve the prevailing circumstances and make the workplace a better place to be in. Any time you air your correct views you practice assertiveness and should not be sorry about it.
  • Agree to disagree - When exercising assertiveness, it is important to note that there will be situations that will irritate or frustrate you that you can do nothing about it. You ought to remember that you cannot agree about everything with everyone. Stand up firmly for what you believe is your view point and only agree to disagree.
  • Be a good listener creating room for open and honest communication - Most people confuse being assertive with the ability to talk more and do so forcefully. However, it means listening more carefully to understand what others are trying to say and responding in an open, honest way. Being assertive is simply not just about you, but it is seeking to know others as much as possible.
  • Do not compromise your values - No matter how many people are not in agreement with you, do not be carried away by their persuasion to abandon your stand. If what you stand for is right according to the company policies, be more assertive by standing up for what is right without getting compromised.

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