Administrative Skills: Use these sample phrases to craft meaningful performance evaluations, drive change and motivate your workforce.

Administrative Skills are all the services related to the running of a business or keeping an office organized while supporting the efforts of the management team.

Administrative Skills: Exceeds Expectations Phrases

  • Possesses superior administrative skills and knowledge and effectively applies them to the various work related assignments.
  • Shows willingness to mentor those staff under him/her and to share knowledge and information freely.
  • Consistently ensures to communicate in an apparent, efficient, concise, and timely manner.
  • Knows how to articulate issues and at the same time solicit sensitive information and data.
  • Always seeks to improve by seeking and providing constructive feedback.
  • Puts to effect good and active listening skills by giving those under him/her time to say what they have to say.
  • Analyzes problems first before providing solutions that are relevant and workable.
  • Promotes a peaceful and productive working environment for all staff members.
  • Handles conflict in a very creative and constructive manner to achieve the best solution for all.
  • Manages to accomplish set goals and objectives within the stipulated timeframe and with minimal resources.

Administrative Skills: Meets Expectations Phrases

  • Encourages and promotes innovation, teamwork, and inclusiveness amongst the employees.
  • Adheres to all company policies, rules, and regulations and ensures all those he leads follows the same path.
  • Demonstrates a good ability to a make sound administrative decisions with fairness.
  • Knows how to manage time properly and ensures all tasks are completed before deadlines.
  • Demonstrates good knowledge of technology issues and can comfortably use and maintain technology related equipment.
  • Always seeks to improve and improvise the effectiveness and efficiency of administrative tasks.
  • Effectively maintains proper records in an organized manner to avoid duplication or loss of data and information.
  • Shows good customer service abilities and knows how to make a visitor feel at ease and comfortable.
  • Knows how to negotiate on issues effectively and to get the best deals from the negotiations.
  • Demonstrates a good ability to cope very well when under high pressure.

Administrative Skills: Needs Improvement Phrases

  • Does not make sound decisions and is always biased when making the decisions.
  • Shows a lack of poor planning and does not use the available resources in a right way.
  • Fails to meet expectations in an effective and timely manner.
  • Does not know how to give feedback and is always ready to criticize those he/she leads.
  • Does not fulfill administrative and performance management functions as required.
  • Have poor interpersonal skills that affect the establishment of positive and meaningful relationships.
  • Does not know how to use technology related equipment and processes properly.
  • Has poor customer service experience and finds it difficult to make visitors feel relaxed and comfortable.
  • Does not know how to express oneself whether in writing or orally.
  • Is not diplomatic and does not handle issues in an objective way.

Administrative Skills: Self Evaluation Questions

  • How well do you handle your administrative roles to ensure you deliver good results.
  • Do you encourage those under you to perform professionally at all times?
  • Do you think you are a good role model to your junior staff?
  • How well do you encourage your employees to be the best they can be and to trust in their abilities?
  • Being in a leadership role, do you feel you influence those around you positively?
  • Give an instance, or example that you can say is your proudest moment of being in an administrative capacity?
  • Give an instance of any administrative blunder you have ever made and how did you resolve it?
  • How conversant are you with the technology while dispensing your administrative roles?
  • How well do you manage the pressures of your administrative position?
  • How objectively are you when handling issues and are you governed by reason or emotions when performing your administrative roles?

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