Consistency and Reliability: Use these sample phrases to craft meaningful performance evaluations, drive change and motivate your workforce.

Consistency and Reliability are the ability to be trusted to do what you do best all the time with or without supervision and without failure to produce results.

Consistency and Reliability: Exceeds Expectations Phrases

  • Does everything possible to make sure that one's performance is steady and strong, regardless of the situation
  • Is not stopped by pressures, demands, and obstacles that would justifiably derail other employees
  • Displays exceptional performance and can be counted on to give a hundred percent under all circumstances
  • Always keeps his commitments and works with other employees in order to help them keep theirs
  • Works extra hours if that what it takes to get the job done and done right
  • Demonstrates a good work attendance record; is aware of the impact that missing work might have on other employees and customers
  • Is very efficient and productive in planning and executing work thus, can be counted on to meet deadlines
  • Actively demonstrates commitment by maintaining a predictable and consistent work schedule
  • Recognizes the relative importance of certain responsibilities, tasks, and projects, and has the ability to prioritize in order to meet the deadlines
  • Consistently outperforms other employees because of one's excellence in priority setting, planning, and execution

Consistency and Reliability: Meets Expectations Phrases

  • Reschedules deadlines and appointments well in advance, but goes out of one's way to meet those deadlines and answer to appointments
  • Works to establish recurring and consistent meetings when an aspect or project requires attention
  • Dedicates more of one's time to the completion of one's actual job duties in order to increase productivity
  • Turns up to work on time, carries out one's tasks without constant supervision and takes breaks only when scheduled
  • Shows respect to colleagues and customers; is polite and friendly and is able to get on with the rest of the team
  • Produces consistent work and applies company policies and business strategies evenly to each assignment and task
  • Takes the initiative to speak to one's bosses to find out what else can be done after completing the assigned task
  • Pays attention to the little details in order to catch mistakes that might cause the company to lose its credibility
  • Checks one's work to make sure that all the essential details have been considered before handing in
  • Is a team player; participates in brainstorming sessions and handles group projects and tasks with diligence

Consistency and Reliability: Needs Improvement Phrases

  • Spends extra time conducting personal business instead of pitching in with other tasks once one's task is completed
  • Constantly demands reliability from other employees and clients but not from oneself
  • Does not keep promises; always guarantees that deadlines will be met but constantly misses them
  • Is consistently late for work thus fails to deliver services or goods promised within a certain amount of time
  • Is not trustworthy thus, is unable to win customers and other employees confidence
  • Gossips and spreads unfounded rumors thus, cuts down team members rather than building them
  • Is not responsible for one's own actions and does not care how one's actions affect colleagues and customers
  • Always comes up with excuses or blames other employees when deadlines are not met, or tasks are not done
  • Does not show willingness to help other employees when the need arises
  • Always shirks duties or passes on one's work to someone else

Consistency and Reliability: Self Evaluation Questions

  • Can you provide a specific example that best illustrates your ability to be counted on?
  • Describe a time when you took responsibility for an error and were held personally accountable. What happened?
  • Is there a time that other employees' actions negatively impacted on a task for which you were responsible? What did you do?
  • Have you ever been regularly late at work? What was the reaction to this behavior in your team?
  • How many days of attendance at work do you feel should be considered satisfactory? What has been your record of attendance at work?
  • Describe a time when you handled a situation in the wrong way. Did you admit your mistake?
  • How often do you keep in touch with customers? How do you inform them about new products or services?
  • What has been your reaction to a colleague who regularly keeps on letting your team down?
  • Describe a time your workday ended before completing a task. Did you end up finishing the task? How did you do it?
  • Can you describe a time when personal issues pulled you away from work? How did you handle it?

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